Shipping Policy

We aim to deliver your Ayurvedic essentials quickly and reliably across India.

Order Processing:

  • Orders are packed and dispatched within 1–2 business days (excluding Sundays/public holidays).

  • You’ll receive an email/WhatsApp with tracking details once shipped.

Delivery Timelines:

  • Metro cities: 3–5 working days

  • Tier 2/3 cities: 5–7 working days

  • Remote areas: 7–10 working days (Delivery time starts after dispatch)

Delays may occur during high-demand periods, adverse weather, or courier disruptions. We’ll keep you updated in such cases.

Coverage:

We deliver pan-India to all serviceable PIN codes. International shipping is currently unavailable.

Couriers:

We use trusted national courier partners. The system auto-assigns the most suitable one for your location.

Packaging:

Every order is securely packed to preserve product quality and prevent damage—especially for fragile or glass items.

Address Accuracy:

Ensure your address and contact details are correct at checkout. Failed deliveries due to incorrect info may require reshipping fees or processing through our return policy.

Need Help?

If you haven’t received tracking info within 4 days, or if there are packaging concerns, email us at clematiseofficial@gmail.com.

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